Terms of service

Terms and Conditions

These Terms and Conditions govern the access to, use of, and purchase of products through the website lillefugl.com, owned by:

Lille Fugl
CVR no. 45314227
Egelykkeparken 18B, 2670 Greve, Denmark
Email: kontakt@lillefugl.com
Phone: +45 91405584

By accessing this website or placing an order through it, the user agrees to be bound by these Terms and Conditions, as well as by our Privacy Policy, Returns and Right of Withdrawal Policy, and any other legal texts made available on the website.

1. Scope
These Terms and Conditions apply to all purchases made by consumers through this website. Nothing in these terms limits the consumer’s rights under applicable Danish and European consumer law.

2. Products
Lille Fugl offers textile products and design items through this website. We make every effort to describe and display the products as accurately as possible. However, minor variations in colour, texture, or finish may occur due to screen display or the artisanal printing process on natural silk. Such variations do not constitute defects.

3. Prices and Payment
All prices displayed on the website are shown in the currency indicated in the online store. Unless expressly stated otherwise, shipping costs, taxes, customs duties, or possible import charges may be added during checkout depending on the delivery destination.

The customer undertakes to provide complete, accurate, and up-to-date purchase, payment, and contact information.

4. Orders and Acceptance
By placing an order, the customer makes an offer to purchase. Confirmation of receipt of an order does not constitute automatic acceptance. Lille Fugl reserves the right to reject or cancel an order on justified grounds, including obvious error, lack of availability, or reasonable suspicion of fraud. In such cases, any amount charged will be refunded.

5. Shipping and Delivery
Information regarding shipping, estimated delivery times, and applicable costs will be shown during checkout or provided by email after order confirmation. Delivery times are estimates and may be affected by circumstances beyond our control, including carrier delays, customs procedures, or holiday periods.

6. Right of Withdrawal and Returns
Returns, the right of withdrawal, and the applicable conditions are governed by our Returns and Right of Withdrawal Policy, available on this website.

7. Faulty or Incorrect Products
If the customer receives a faulty product or an incorrect order, they should contact Lille Fugl within a reasonable time at kontakt@lillefugl.com, including the order number and, where relevant, clear photographs of the issue, so that we may assess the matter and propose an appropriate solution.

8. Intellectual Property
All content on this website, including texts, illustrations, designs, images, logos, graphic elements, and visual compositions, is the property of Lille Fugl or is used with proper authorisation and is protected by applicable intellectual property and copyright law. Any reproduction, distribution, modification, public communication, or other use without prior written permission is prohibited.

9. Use of the Website
The user agrees to use this website only for lawful purposes and in a manner that does not harm the rights, interests, or functioning of the website, Lille Fugl, or any third party.

10. Accuracy of Information
Lille Fugl seeks to ensure that the information published on this website is clear, accurate, and up to date. However, typographical errors, technical inaccuracies, or unintended changes may occur. Lille Fugl reserves the right to correct errors, update information, or modify content where necessary.

11. Third-Party Links
This website may contain links to third-party websites. Lille Fugl does not control and is not responsible for the content, availability, or practices of such external sites.

12. Personal Data Protection
The processing of personal data is governed by our Privacy Policy, available on this website.

13. Dispute Resolution
In the event of any dispute or complaint relating to a purchase made through this website, the customer may contact Lille Fugl at kontakt@lillefugl.com in order to seek an amicable solution.

If the dispute cannot be resolved directly, the consumer may submit a complaint to the competent consumer dispute resolution bodies in Denmark. Information on available complaint procedures for consumers is available on forbrug.dk and through the complaints portal of Nævnenes Hus.

14. Applicable Law
These Terms and Conditions shall be interpreted in accordance with Danish law, without prejudice to any mandatory consumer protection rights applicable to the consumer.

15. Amendments
Lille Fugl may update or amend these Terms and Conditions where necessary. The version in force at any given time is the one published on this website.